We keep time aside each day for patients in genuine pain. If you are in severe pain, have facial swelling, or have knocked out a tooth, call the clinic rather than sending a message — the phone gets a faster response. If you have swelling that is closing your eye or affecting your breathing or swallowing, go to the nearest hospital emergency department, not to a dental clinic.
When this is usually needed
- Severe toothache keeping you awake — sakit gigi
- Facial or gum swelling
- A tooth knocked out or pushed out of position
- A broken tooth with a sharp edge or exposed nerve
- A lost crown or filling causing pain
- Bleeding that will not stop after an extraction
What happens, step by step
Call the clinic
We will tell you honestly whether we can see you today, and what to do meanwhile.
Triage on arrival
Genuine emergencies are seen ahead of routine appointments. That does mean routine patients may wait a little.
Diagnosis
Examination and x-ray to find the actual source. Pain does not always come from the tooth you think.
Getting you out of pain
Usually draining an abscess, opening a tooth to relieve pressure, dressing a broken tooth or extracting.
Definitive treatment
Emergency care settles the problem. The permanent fix is normally a second appointment, and we will tell you what it will cost before you commit.
Before any treatment
This treatment may not be suitable for every patient. Whether it is appropriate for you depends on an examination at the clinic. Before we begin, we will assess your teeth and gums, take an updated medical history, explain the available options, and obtain your consent. Nothing on this page is a diagnosis or a treatment recommendation for your individual case.
Aftercare
- Ordinary painkillers taken regularly work better than waiting for the pain to peak. Follow the packet.
- Antibiotics alone do not cure a dental abscess — the tooth still needs treating.
- Do not put aspirin directly on the gum. It burns the tissue.
- For a knocked-out adult tooth: hold the crown, not the root, keep it in milk, come immediately. The first hour matters most.
- Go to a hospital emergency department for swelling affecting your eye, breathing or swallowing, or for facial trauma.
Common questions
Can I be seen today?
Often yes. We hold emergency slots each day. Call rather than message — the phone gets the fastest answer, and MDC rules mean we cannot diagnose you over WhatsApp anyway.
How much does an emergency dental appointment cost?
The emergency assessment starts from RM 80. Whatever treatment you then need is charged at our standard published fees, and we will tell you the figure before we proceed.
What should I do about the pain right now?
Take ordinary painkillers as directed on the packet, keep your head elevated when lying down, avoid very hot and very cold food, and rinse gently with warm salt water. Do not place aspirin on the gum.
Is a dental abscess dangerous?
It can be. Infection that spreads into the face and neck is a medical emergency. Swelling that closes your eye, or that affects breathing or swallowing, means hospital immediately — not a dental clinic.
My child knocked out a tooth. What now?
If it is an adult tooth, hold it by the crown, keep it in milk and come at once. If it is a baby tooth, do not attempt to put it back. Call us either way.
Related treatments
- Root canal treatment — Rawatan saluran akar
- Tooth extraction — Cabut gigi
- Wisdom tooth surgery — Cabut gigi bongsu